New to Wrenfield Health?
Here's what to expect at your first visit and how to get your records to us.
1. Request an appointment
Use the contact form or call (555) 013-2200 and choose “New patient.” We'll confirm your insurance and offer the first available visit at the location you prefer, usually within two weeks.
2. Send us your records
If you're transferring from another clinic, ask them to send your records before your visit. They'll need a signed release; your previous clinic will have one, or you can ask us for ours when you call.
3. Your first visit
Plan for 45 minutes. Bring a photo ID, your insurance card and every medication you take, including supplements. Your provider will go through your history, examine you, and agree a plan with you. You'll leave with portal access set up.
Questions new patients ask
How do I become a new patient?
Call the clinic or use the contact form and choose “New patient.” We will ask a few questions about your insurance and which location you prefer, then book a 45-minute first visit. Most new patients are seen within two weeks.
Which insurance plans do you accept?
We accept most major commercial plans, Medicare and Washington Apple Health. Because plan networks change, please confirm with our billing office at (555) 013-2210 before your first visit. We also offer a self-pay schedule.
How do I use the patient portal?
You will receive an invitation by email after your first visit. The portal lets you see results, request refills, and message your care team. Please do not use the portal for urgent problems; messages are answered within one business day.
Do you offer same-day appointments?
Yes. Each location holds a number of same-day slots for established patients with a new illness or injury. Call before 10 a.m. for the best chance of a slot that day. For anything life-threatening, call 911.